Terms & Conditions

Welcome to the website of Truzen Real Estate ("Truzen", "we", "us", or "our"). By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

1. About Our Website

This website is provided to give users information about Truzen Real Estate, our real estate services, and properties available for sale or rent in the United Arab Emirates.

The information provided on the website is for general informational purposes and does not constitute an offer, contract, legal advice, financial advice, or guarantee of availability.

Any property transaction, tenancy, sale, purchase, brokerage arrangement, or other real estate service will be subject to separate agreements and applicable laws and regulations.

2. Property Information

We make reasonable efforts to ensure that property information displayed on our website is accurate and up to date. However, property availability, prices, specifications, photographs, floor plans, amenities, locations, and other details may change without prior notice.

Property information may be provided by property owners, developers, landlords, or other authorised parties. Accordingly, Truzen Real Estate does not guarantee that all information displayed will always be complete, current, or error-free.

Users should independently verify all material property information before making any financial or contractual decision.

3. No Guarantee of Availability

The appearance of a property on our website does not guarantee that the property remains available for sale or rent.

Properties may be sold, leased, withdrawn, reserved, or otherwise become unavailable at any time.

Any price displayed on the website may also be subject to change and should be confirmed with Truzen Real Estate before proceeding with a transaction.

4. Enquiries and Communication

When you submit an enquiry through our website, you may be asked to provide information such as your name, telephone number, email address, property requirements, or other relevant details.

By submitting an enquiry, you consent to Truzen Real Estate contacting you regarding your enquiry and relevant real estate services, subject to applicable UAE laws and regulations.

We may contact you by telephone, email, WhatsApp, SMS, or other appropriate communication channels where permitted.

5. Real Estate Services

Truzen Real Estate provides real estate brokerage and related services, including assistance with property buying, selling, leasing and renting.

The provision of any service is subject to applicable laws, regulatory requirements, property-specific conditions, and the terms of any agreement entered into between the relevant parties.

Nothing on this website creates a broker-client, landlord-tenant, buyer-seller, agency, partnership, or other contractual relationship unless expressly established through a separate written agreement.

6. Regulatory Compliance

Truzen Real Estate operates in accordance with applicable laws and regulations governing real estate activities in the United Arab Emirates and the Emirate of Dubai, where applicable.

Real estate advertisements and property listings may be subject to applicable Dubai Land Department, RERA and other regulatory requirements, including requirements concerning advertising permits and property information.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, developers, property portals, mapping services, payment providers, or other external services.

Truzen Real Estate does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.

Your use of any third-party website or service is subject to its own terms and conditions.

8. Intellectual Property

Unless otherwise stated, all content appearing on this website, including the Truzen Real Estate name and logo, text, graphics, photographs, designs, layouts, icons, videos, and other materials, is owned by or licensed to Truzen Real Estate and is protected by applicable intellectual property laws.

You may view the website for your personal and lawful purposes. You may not reproduce, copy, modify, distribute, publish, transmit, sell, or commercially exploit any website content without our prior written permission.

9. Prohibited Use

You agree not to:

Use the website for any unlawful or fraudulent purpose.
Submit false, misleading, or inaccurate information.
Attempt to gain unauthorised access to the website or its systems.
Interfere with the operation or security of the website.
Copy, reproduce, scrape, or commercially exploit website content without permission.
Use information obtained from the website to harass, contact, or target property owners, tenants, buyers, sellers, or other users unlawfully.
Introduce viruses, malicious code, or other harmful material.

10. Website Availability

We aim to keep the website available and functioning properly but do not guarantee that it will always be available, uninterrupted, secure, or free from errors.

We reserve the right to modify, suspend, restrict, or discontinue any part of the website without prior notice.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Truzen Real Estate shall not be liable for any direct, indirect, incidental, consequential, or other loss arising from your use of, or reliance upon, information contained on this website.

This includes losses arising from inaccurate, incomplete, outdated, or unavailable property information, website interruptions, third-party links, or decisions made based solely on information displayed on the website.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. Privacy

We respect the privacy of individuals who use our website. Personal information submitted through the website may be collected and processed for purposes including responding to enquiries, providing requested services, communicating with customers, and complying with legal or regulatory requirements.

Such processing will be carried out in accordance with applicable UAE data protection and privacy laws. The UAE Government identifies Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data as part of the UAE's applicable data-protection framework.

Please refer to our Privacy Policy for further information about how we collect, use, store, and protect personal information.

13. Changes to These Terms

Truzen Real Estate reserves the right to update or amend these Terms & Conditions from time to time.

Any changes will become effective when the updated version is published on this website. Your continued use of the website following an update constitutes acceptance of the revised Terms & Conditions.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates and the Emirate of Dubai, as applicable.

Any dispute arising in connection with the use of this website shall be subject to the jurisdiction of the competent courts of Dubai, unless otherwise required by applicable law or agreed through a separate contractual arrangement.

15. Contact Us

If you have any questions regarding these Terms & Conditions or our services, please contact:

Truzen Real Estate
Dubai, United Arab Emirates
Email: enquiries@truzen.ae